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Our process

How an engagement starts and finishes

Choose a project, a recurring service, or a dedicated support arrangement. The steps below are how that work starts and how it is reviewed. Timelines depend on the scope.

Ways to work with us

Project Delivery

A defined software, application, website, integration, or automation project. Deliverables, milestones, and acceptance points are agreed before the work starts.

Recurring Support

Ongoing help for administration, customer support, marketing, IT, or platform maintenance. The task list, schedule, and reporting format are set in advance.

Dedicated Outsourcing

An assigned person, or a small coordinated group, working to agreed responsibilities, hours, and reports. This is not a claim that Reliorvex already runs a large workforce.

  1. 01

    Discovery

    We talk through the business need, the requirement, and what you expect at the end. A call or a written brief both work. The point of this step is to see whether the work fits what we do.

  2. 02

    Scope and arrangement

    If we can help, we define the deliverables, the engagement model, who is responsible for what, and an estimated timeline. Work does not start until that picture is clear enough for both sides.

  3. 03

    Access and delivery

    We set up the access you approve, then carry out the agreed work. Progress notes name what is done, what is open, and what needs a decision. A software build and a support queue do not use the same update rhythm.

  4. 04

    Review

    You review the completed deliverables or the period of support. We address feedback that sits inside the scope. New requests are treated as a change, not an automatic addition.

  5. 05

    Handover or continued review

    A project closes with a handover. Recurring support and dedicated arrangements continue through a review schedule. Ending or extending the work is a separate conversation.

Ready to start with a conversation?

Tell us what you need. The first discussion is there to see whether the work is a fit.

Contact Us